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If another person goes on behalf of the purchaser, they will need an authorisation signed by the purchaser and a photocopy of their passport or national identity document.

Season passes obtained online are issued in person to the purchaser at Grandvalira Resorts facilities, (you will need to show the reference number generated during the process).

The owner of the purchase will also need to show a suitable personal identity document with a photograph to prove their identity (passport or national identity document).

If another person goes on behalf of the purchaser, they will need an authorisation signed by the purchaser and a photocopy of their passport or national identity document. 

The insurance can be purchased during the online purchase process or at the designated ticket offices, always before using the pass for the first time in the 2026 summer season. Once it has been used, it will no longer be possible to add or cancel it.

Bike Pass costumers: €60.

Andorra Pass and Nord Pass customers WITHOUT winter insurance: €60.

Andorra Pass and Nord Pass customers WITH winter insurance: €40.

1. Enter the middle digits of the WTP code from the last active pass you used.

2. During the purchase, once you’ve selected the Plus+ Bike Pass product, click on “Top up now” and complete the code. Make sure the code matches your pass.

3. If you don’t have the physical pass, contact us through the website form or request a duplicate at any of our Pal Arinsal ticket offices.

4. If needed, repeat the same process for each person included in the purchase.

If last season you had a Plus+ Ski Pass or a Season Ski Pass, you can reuse the same pass to top up your Plus+ Ski Pass  All you need to do is access to your My GrandSki account and follow the steps to complete your purchase.

Follow these steps to correctly top up your Plus+ Ski Pass:

1. Find the last active pass you used on the slopes as you will need the central numbers of the code printed on it. 
2. During the purchase process, once you have selected the products you want, select “top up now” and complete the code. Ensure that the number shown matches the one on your printed season pass.
3. If you do not have the physical ski pass at hand, you can contact us through the web form or you have the option of requesting a duplicate at our ticket offices.

You can be insured by paying a supplement of 40 € for insurance, directly at the ticket office. 
We remind you that, once the Season pass has been used, the insurance cannot be added.
 

1. Enter the middle digits of the WTP code from the last active pass you used.
2. During the purchase, select the products, attach the documentation, and choose “Top up now”. Make sure the code matches your pass.
3. If you don’t have the pass, contact us through the web form or request a new one.

Wi-Fi at Pal Arinsal is free for all guests. If you have a valid ski pass, you can enjoy unlimited Wi-Fi for as many days as your ski pass is valid. Register by filling in your personal details on the form that will open automatically on your device. Enter an email address to verify your account and the Wi-Fi code found on your ski pass. Once you’ve completed the registration process, you’ll have 60 minutes to verify your email address and start using the internet.