FAQs search results

  • Do staff from other resorts get any discounts?
    Yes, they get a 20% discount on the price of the pass. To get this discount, go to any of our ticket offices and present your white HR card (the original, not a copy). This discount is not available for online bookings.
  • Do the activities include insurance?

    No, none of Bike World's activities include insurance. You may, however, purchase it at the ticket office.

  • Do you have any discounts for disabled visitors?

    Yes. Upon presentation of proof of functional disability (33% or more) at the ticket office, you will be entitled to a 20% discount on your Basic Pass.

  • Do you have any discounts for disabled visitors?
    Yes. Upon presentation of proof of functional disability (33% or more) at the ticket office, you will be entitled to a 20% discount on your Bike Park pass.
  • Does a non-resident/tourist also need a Mountain pass?
    The rules and laws are the same for everyone. A non-resident, or someone who is on holiday in the country, who wants to go mountain skiing or snowshoeing at the ski resorts in Andorra, must have the Mountain Pass. In this instance, they will be able to get the day pass.
  • Does Pal Arinsal have menus and options for those with allergies and special dietary requirements (gluten-free, dairy-free, vegetarian, etc.)?
    Yes, you can find these options in at least one restaurant in all of our sectors.
  • Does Pal Arinsal have nurseries?
    Yes. The nursery accepts children aged 1 to 5.
  • Does Pal Arinsal have shops where I can hire ski and snowboard equipment?

    No, it does not. However, we offer a wide range of partner shops where you can rent equipment in advance through our website.

  • Does the pass price include insurance covering accidents on the slopes?
    No, but ski insurance can be taken out via our website when you purchase the pass. It can also be taken out at the ticket offices. It is important to bear in mind that once a pass has been used, insurance can no longer be added to it.
  • Does the price of children’s lessons include a pass?

    A pass is required for children's services and activities (Nursery, Snow garden, Kids Programme, children’s group lessons). The price of the pass is not included in these services and activities.