FAQs search results

  • Where can I use my express menu voucher?

    Express menu vouchers can be used at the following establishments: 

    Pal sector:

    • Xiringuito de Pal: Sandwich + french fries + drink (water or soda)
    • Burger & Cot (terrace): Sandwich + french fries + drink (water or soft drink)
    • Xiringuito Coll de la Botella (Terrace): Sandwich + french fries + drink (water or soft drink)
    • Pasta Box: Pasta or Pizza + drink (water or soft drink)

    Sector of Arinsal:

    • Piccolo: Pasta + drink (water or soft drink)
    • Xalet Igloo: Sandwich + french fries + drink (water or soft drink)
    • Terroir: Sandwich + french fries + drink (water or soft drink)
    • Niu: Yakisoba + drink (water or soft drink) or Sandwich + french fries + drink (water or soft drink)      
  • Which cards do you accept?
    We accept Mastercard, Visa and 4B.  Payment by American Express is not accepted.
  • Which season passes provide access to the Bike Park in the 2025 season?

    You can access the Bike Park in 2025 with the following passes:

    Andorra Pass, Nord Pass, Andorra Pass Sundays (only Sundays), Andorra Pass Freestyle, Extracurricular/University pass, Companion pass and Bike Pass 2025.

  • Why is a pass required for mountain skiing and snowshoeing?
    This pass was born out of a need to regulate this discipline, as a result of the large influx of mountain skiers and snowshoers within the resorts’ skiable areas. In addition, it satisfies the new rules from the Government of Andorra, with a Regulation governing the requirements for practicing winter sports other than alpine skiing and cross-country skiing at ski resorts (BOPA number 141 from 02/12/2020).

    The Mountain Pass is valid for all the resorts within the country: Ordino Arcalís, Pal Arinsal, Grandvalira and also Naturland. The Mountain Pass is only required for mountain skiing and snowshoeing within the skiable areas of the ski resorts.
  • Why is it important to take out ski insurance?
    Like any other activity, skiing and snowboarding always entail a certain amount of risk, and this risk should not be ignored. That is why it is important to take out ski insurance.
  • With my Ski Season Pass, can I access the UCI Mountain Bike World Cup at Pal Arinsal?

    Yes, with your Grandvalira Resorts ski season pass, you can access freely every day, specifically from July 9 to 13.

  • With the Bike Pass, can I access all the Grandvalira Resorts ski lifts?

    No, with the Bike Pass season pass, you can only access the open lifts in the Grandvalira and Pal sectors.

  • With the Freestyle Season Pass, can I ski at the Ordino Arcalís or Pal Arinsal resorts?
    If you have the Andorra Pass Freestyle season pass, remember that you cannot ski to Ordino-Arcalís, as it does not have Freestyle areas enabled. Instead, you will have access to the Pal Arinsal Snowpark.