FAQs search results

  • Does the price of the lessons include the pass and equipment hire?

    The price of the lessons does not include the pass or the equipment hire. We have offers that combine these options at a cheaper price.

  • Does the price of the pass include insurance?
    No, the pass doesn't include insurance, but you can take it out directly at the ticket office when you buy your pass.
  • Does the resort have car parks

    In Pal Arinsal, we have 10 free car parks with capacity for 6,600 vehicles.

    If you choose to go to Arinsal, we recommend that you park in the centre of the town and use the Arinsal cable car to access the slopes. If you prefer, you can park in Prat de la Mollera and access the central services building in Arinsal via the Josep Serra chairlift.

    If you choose to go to Pal, you can park in any of the reserved parking areas at slopes with direct access to the different points in the sector.

  • Does the resort have ski lockers? Where are they?

    The ski lockers service in Pal Arinsal is external, and belongs to the company The Ski Storage. They manage the three points, located at the La Massana cable car, the Caubella building and the Comallemple building. A locker service is available for 3 or 5 pairs of skis/snowboards, as well as lockers for backpacks or other smaller objects. More information and booking .

  • Does the resort offer downhill mountain bike classes?
    Yes, we have a specialisation school staffed with instructors who trained at the EFPEM (Andorra Sports and Mountain Professions Training School), where you can take private lessons as a beginner or to improve your level. Booking.
  • Does the ski resort have car parks?

    You can leave your car in the car park of the La Massana Cable Car building, but it is not free. There are also spaces with parking meters in the surrounding area. If you drive your car up to the resort by road, you will find a large free parking area. 

  • For how long must my residence certificate / padrón be valid?
    The residence certificate issued by the Comú / Town Hall must be valid for a maximum of 3 months from its date of issue at the time of the season pass’ purchase.
    In the case of Canillo residents, the certificate must also be issued within 3 months of the date of issue, and they must have been registered with the Comú for at least two years to obtain the special price. 
  • How can I access the resort’s Wi-Fi?
    During the summer, the resort’s Wi-Fi connection is free of charge.
  • How can I access the resort’s Wi-Fi?

    During the summer, the resort’s Wi-Fi connection is free of charge.

  • How can I book a visit to see Santa Claus?
    In the following link you will find all the necessary information to enjoy a magical experience.