FAQs search results

  • At what age do children require a pass?

    A pass must be purchased for all children born in 2019 or earlier (regardless of the day or month).  

  • Can adults and children have lessons with the same instructor?
    In order to ensure they learn correctly, we do not recommend that adults and children have the same instructor, as the teaching methods are different.
  • Can I access the slopes if I don't ski?

    Yes, there are pedestrian passes that include one ascent and one descent on the same day in all La Massana cable car for Pal sector, and Els Orriols cable car for Arinsal sector. Buy ski pass.

  • Can I access the summer Bike Park with my season pass?

    Yes, during the summer of 2025 you will be able to access the Pal Arinsal Bike Park and the open sectors of Grandvalira with any of the winter season ski passes.
     

  • Can I be penalized for not carrying the Mountain Pass?
    If you are mountain skiing or snowshoeing within the concession area at one of these domains, you can be sanctioned if you don’t have your Mountain Pass (day or season).

    This sanction will NOT be issued by the police, but by the control team for the resort.
  • Can I bring my baby and pram/buggy with me onto the cable cars?
    Access is possible with a pram/buggy. If you need help, please ask one of our conductors.
  • Can I bring my dog on my snowshoeing excursion or ski mountaineering ?
    In accordance with the law concerning mountain resorts, access to the mountain circuits and the slopes with dogs and pets is prohibited.
  • Can I bring my dog onto the slopes?
    Access to the slopes with pets is limited. They can go up in the “pet-friendly” cars of the La Massana and Orriols cable cars, and they can go through the slope access points, but they cannot access the slopes or some of the restaurant terraces. You must get permission from the manager of the establishment.
  • Can I check the weather forecast for the slopes and find out about skiable kilometres and snow conditions?

    Yes, you can check this updated information directly on our website: live / webcams

  • Can I edit my details?
    Yes, you can. If you access your My GrandSki account and open the “My details” section, you can edit whichever details you wish, except for your email address.