FAQs search results

  • What discounts and/or benefits am I entitled to with my season pass?
    With a season pass, you obtain a 10% discount on services at Grandvalira and the Ordino Arcalís and Pal Arinsal resorts (lessons, catering, activities, ski lockers, ...), along with attractive benefits outside Grandvalira Resorts. Check them out regularly on our  website.
  • What discounts and/or benefits do I get with my Plus+ Bike pass?

    With your Plus+ Bike pass, you can enjoy a 5% discount on restaurant services at Pal-Arinsal. You must present your Plus+ Bike pass at the resort when using the reserved services. 

  • What discounts and/or offers will I get with my Season Pass?

    With your Ski Pass Plus+ you can take advantage of a 5% discount on some of the resort services at Grandvalira Resort (Ski and Snowboard School, equipment hire and shop…). You must present your Ski Pass Plus+ at the resort when you pay for a service.
     

  • What discounts are applied to families?

    Families that purchase three or more season passes receive exclusive benefits and discounts. A 25% discount is applied to the third family pass, which can be added to the renewal discount during the Early Booking and Promotion periods (5%).
    Bear in mind that the discounts are applied only to the spouse and direct descendants of the pass holder, from the third pass onwards, provided that the first two are an adult or junior. Furthermore, this discount is only applicable once and to purchases made by a pass holder. Grandvalira will not apply the family discount on subsequent purchases made by the other holders even if the family relationship conditions are met.
    Please note. Season Mountain Pass, Pedestrian, Freestyle, Senior, Senior over 70 years old, Senior over 75 years old, Andorra Resident (all parishes), Sunday Pass, Extracurricular, University and Companion passes are excluded. 
    The Andorra Pass and Nord Pass season tickets can benefit from a discount in the purchase of a same family unit.

  • What do I have to do if I am a member of the Andorran Mountaineering Federation (FAM) to get the Mountain Pass?
    To get the special FAM price the purchase can be in person, directly at the Grandvalira Resorts stand located in the shopping center of the illa Carlemany or at the ticket offices of the resort you want from the opening or on the Grandvalira.com website. Please note that you will have to present your FAM membership card at the time of purchase.
  • What does access to Bike World include?

    We lend you a bike and a helmet (both subject to availability). Wearing a helmet is mandatory. Protective gear isn’t required, but we recommend it for your safety.

  • What does the Andorra Pass Summer consist of?
    This pass includes access to any two of these five Grandvalira Resorts sectors: Canillo, Soldeu, Encamp, Ordino and Pal.  
                                                                                                   
    Information to take into account:                                                                                                                                    
    • Use of the cable car and one activity are included in each sector. More details by following this link .                  
    • You can use this pass on consecutive or non-consecutive days throughout the whole summer (subject to the calendar of each activity).
    • You can use this pass in different sectors or in the same sector.
  • What does the Mountain Pass include?
    During winter, the Mountain Pass gives you access to the 39 marked mountain skiing circuits at the resorts, and to areas of the skiable domain that are suitable for snowshoeing. It also allows you to use the 13 ski lifts designated by the resorts (with one return trip per day, per lift).
  • What events are scheduled and when do they take place?

    The Pal sector will play host to the 2025 Mountain Bike World Championships from July 9 to July 13. Buy your tickets here .

  • What is Bike World about?

    Bike World features five different zones, each adapted to a learning level and designed to help you progress gradually:

    First Wheel: for taking your first pedal strokes.
    Bike Rules: to learn basic bike traffic rules.
    Ride Challenge: to overcome obstacles and build confidence.
    Trail Boost: to improve technique with the help of a magic carpet lift.
    Exploradors del Refugi: an interactive route to discover nature while riding.