FAQs search results

  • My child is young enough to qualify for a free pass. Do they need a pass to access the slopes?
    Although the pass is free, the child must have it in order to be able to access the slopes. Free passes can only be acquired at the ticket offices, as you will be required to show proof of your child’s age.
  • Once the season has ended, what should I do with my pass?

    When the 2025-26 season has ended, we recommend that you keep your pass. At Grandvalira Resorts all the passes can be topped up. This means the same card can be used for future occasions.

    The pass does not have your photo on it, but it is registered in our system for security reasons. The season pass continues to be personal and non-transferable, and is subject to the law on ski resorts and cable transport facilities november 9th, 2000 (BOPA of december 6th, 2000). Also remember that the resort carries out regular pass checks at different points in the skiable area. If another person uses your season pass, it will be withdrawn definitively.

     

  • Once the summer season has ended, what should I do with my pass?

    When the 2025 summer season has ended, we recommend that you keep your pass. At Grandvalira Resorts all the passes can be topped up. This means the same card can be used for future occasions.
     

  • Stolen or lost pass

    In case of loss or theft of your season pass, the first thing you need to do is contact the Season Pass department via the web form so they can block the pass and avoid possible fraudulent use. Next, you need to go to one of the resort’s authorized ticket offices, so we can issue a duplicate pass, on payment of card issuance and administration fee of € 20, and so you can continue skiing. You will find step-by-step instructions in section 1) of the resort’s internal regulations.

     

  • Today's weather
    Consult today's weather and the conditions for the next few days on our website .
  • What are the Bike Park's opening hours?
    • 14-15 June, from 9h30 am to 6 pm.
    • From August 21st to Septembre 14th, from 9h30 am to 6 pm
    • Weekends from September 20 to October 12, from 9h30 am to 5 pm.
  • What are the Bike Park's opening hours?
    • From June 14 to June 15 and from June 21 to September 14, from 9:30 a.m. to 6 p.m.
    • Weekends from September 20 to October 12, from 9:00 a.m. to 5:00 p.m.
    • From December 5 to April 6, 2026

    From July 7 to July 13, access to the Bike Park circuits will be closed due to the celebration of the MTB World Cup.
    Only the lower areas will remain open. 


    *The schedules are subject to possible modifications during the season.

  • What are the Bike World's opening hours?
    The Mountain Park is open from 10:15 a.m. to 5.45 p.m. 
  • What are the opening hours of the ticket offices for purchasing and/or picking up my passes?

    Our ticket offices are open every day throughout the winter season from 8:30 am to 5:00 pm.

  • What are the rates for the different types of Plus+ Bike pass?

    The rates applied on the first day of using the Bike pass will vary depending on the category and the age of each pass holder. All rates are subject to changes by Grandvalira Resorts during special periods throughout the 2025 summer season.