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You can buy your Bike Park pass in several locations:

Online shop: go to the website and select the best pass for your needs. 

La Massana cable car: directly at the ticket office

Tourist information office: located in Plaça de les Fontetes. 

Pal customer service: located in the El Planell building. Directly at the ticket office.

Ticket machines: buy your pass whenever you want (24 hours a day) without having to queue (passes can be purchased for the day until 2:30 p.m.). 

This product is only available through our website: https://plus.grandvaliraresorts.com/

To complete your purchase, you only need a bank card. During checkout, you’ll enter your card number, and all future charges for your Bike days will be automatically applied to that card.
Note: Please note that an initial charge of €5 will be made for the purpose of account activation and management of the purchase. 
If your card expires, is lost, or deactivated, please contact our Plus+ Pass support team via the web form as soon as possible to update your data and avoid your pass being blocked.

The terms and conditions of the promotions can be found directly on our website. Additionally, if you are registered in our database, you will receive our regular newsletter which includes details of promotions and/or last-minute offers.

The resort doesn't have its own hire shops, but we can recommend a range of shops that hire out bikes. More information.

You can collect the services that you have purchased online at the express machines (TVM) or directly at the Pal Arinsal ticket offices.

We have 8 TVM machines across several locations: the town of La Massana, the town of Arinsal, the entrances to the two sectors and the Illa Carlemany shopping centre. Our ticket offices are located at the foot of the La Massana and Orriols cable cars in Arinsal, and also in the Planell building in Pal and the Comallemple building in Arinsal.

You can park your motorhome in designated areas.

Currently, overnight stays or camp are not permitted in the parking lots of Grandvalira Resorts. However,  you can do so at the following campsites or specific authorised areas:        

✓ Camping Valira – Andorra la Vella
✓ Camping Xixerella – Erts (La Massana)
✓ Camping Santa Creu – Canillo
✓ Camping Casal – Canillo
✓ Camping Janramon – Canillo
✓ Camping area Font de Ferrosins – Vall d’Incles (Canillo)                                 

In order to collect your invitation at any of the Grandvalira Resorts ticket offices, you will have to access your My GrandSki account, go to the invitations section and obtain the locator.  You can also send it to a friend or relative. You must bear in mind the following information:

ANDORRA PASS invitations: these can be used at the Grandvalira, Ordino Arcalís and Pal Arinsal resorts.

NORD PASS invitations: these can be used at the Ordino Arcalís and Pal Arinsal resorts.

Invitations from the website can be requested once the current season has begun.
When you pick up your invitation, if you are not going to use it, make sure you do not carry it with you, or it may be activated at any ski lift and consumed.

Please note: When requesting the Reimbursement Guarantee, the invitation counts as one day of skiing. The following are excluded: Season Mountain Pass, Pedestrian, Freestyle, Senior, Senior over 70 years old, Senior over 75 years old, Andorra Pass (all parishes), Sunday Pass, Extracurricular, University and Companion passes.