Plus+ Pass | Pal Arinsal

Return to home screen

Filter by: Winter

Summer

Demand for information

How to pick up a Ski Pass Plus+ on behalf of another person?
Ski Pass Plus+ shall be delivered personally to the pass holder at the Grandvalira Resorts (Grandvalira, Parl-Arinsal and Ordino Arcalís) indicated during the contracting process and upon showing the reference number generated during the aforementioned process.
The pass holder shall similarly present photographic proof of identification to accredit his/her identity (passport or national identification document). In the case of not being the acquiring party, it will be necessary to present an authorization signed by the acquiring party along with a photocopy of his/her passport or national id.
How can I recharge my Plus+ Ski Pass?
Follow these steps to correctly top up your Season Pass:
1. Find the last active pass you used on the slopes as you will need the central numbers of the code printed on it.
2. During the purchase process, once you have selected the products you want, select “top up now” and complete the code. Ensure that the number shown matches the one on your printed season pass.
3. If you do not have the physical ski pass at hand, you can contact us through the web form or you have the option of requesting a duplicate at our ticket offices.
If last season I had a Ski Pass Plus+, I need to renew my pass for the current season?
Yes, Ski Pass Plus+ needs to be renewed every season you want to use it. All you need to do is access to your My GrandSki account with your email and password as previous seasons, and pay again the 5€ registration fee for the 2025-26 season.
What should I do if my pass is lost or stolen? Who should I contact?
If your Ski Pass Plus+ is lost or stolen at Grandvalira, Ordino Arcalís or Pal-Arinsal, please report the situation as soon as possible to the Ski Pass Plus+ customer service department by using our web form or by calling +376 89 18 00 to ensure your pass is not used fraudulently. You will then need to go to any of our resort ticket offices at Grandvalira Pal-Arinsal or Ordino Arcalís where we will issue a replacement so you can carry on skiing.

Advantages and conditions

If I have an accident and I have a Plus+ pass, what are the steps to follow?
In case of an accident on the ski resort, you must show your ski pass Plus+ at any of our Grandvalira Resorts medical centers. Remember that, in order to have medical assistance coverage, your Forfait Plus+ must be insured.
Otherwise, the medical costs are at the client's own expense. Check the insurance coverage conditions at https://creanvida.ad/
In which cases do we recommend buying the Forfait Plus+ to our clients?
We recommend the purchase of the Plus+ ski pass to all non-resident clients who consider that they will ski less than 20 days. And to clients residing in Andorra for less than 9 days.

In both cases, if you ski more days than indicated in any of the Grandvalira Resorts, the maximum payment limit of the Forfait Plus+ is 1,300 €, which is equivalent to the RRP price of the Andorra Pass 24-25 Season Pass.

Grandvalira → reference price: 67 € the first day of skiing and the following days: 67 € -15%.
Ordino Arcalís → reference price: 47.50 € the first day of skiing and the following days: 47.50 € -15%.
Pal Arinsal → reference price: 51.50 € the first day of skiing and the following days: 51.50 € -15%.

*We remind you that these prices are approximate, as the sales prices at the Grandvalira Resorts ticket offices can be dynamic.
What are the rates for the different types of ski pass plus+?
The rates applied on the first day of skiing will vary according to type, taking into account the ages of each of the ski pass holders. All rates are subject to modifications by Grandvalira Resorts in special periods during the 2025-26 season.
What discounts and/or offers will I get with my Season Pass?
With your Ski Pass Plus+ you can take advantage of a 5% discount on some of the resort services at Grandvalira Resort (Ski and Snowboard School, equipment hire and shop…). You must present your Ski Pass Plus+ at the resort when you pay for a service.

Insurance

Can I take out the skiing insurance once I've used the Ski Pass Plus+?
Skiing insurance must be taken when the Ski Pass Plus+ is purchased, or at the latest, before the first time you ski. Once the Ski Pass Plus+ has been used insurance cannot be added to it.
If you didn’t add the insurance during the online purchasing process, you can still do it when you go to the ticket offices to pick up your Ski Pass Plus+, making sure to request it before your Ski Pass Plus+ is printed. If your Ski Pass Plus+ has already been printed, you will only be able to purchase insurance for the whole season (€64).

You can check the insurance details at https://creanvida.ad/ . The Ski Pass Plus+ does not include the weather guarantee.

My GrandSki

How can I top up my Ski Pass Plus+ pass?
If last season you had a Season Ski Pass Plus+ or a Season Ski Pass, you can reuse the same pass to top up your 2022-2023 Ski Pass Plus+. All you need to do is access to your My GrandSki account and follow the steps to complete your purchase.
What is My GrandSki ?
My GrandSki is a single client’s identification register. With My GrandSki account, you can merge your data and connect to all our services and sales channels with a single click: Wi-Fi, app, season pass, newsletter, plus+ Ski Pass , online purchases and more. It is quick and easy.
I have already registered with My Grandski, but can’t remember my password. What should I do?
You can access My GrandSki whenever you like using your customer details. If you cannot remember the password, you can update by clicking on the "forgot password" button and you will receive an email to change it.
How can I recharge my Plus+ Ski Pass?
You can access https://plus.grandvaliraresorts.com/my-grandski/start at any time with your customer data. If you can't remember them, select "Forgotten your password?" and you can update it.