Access to the slopes with pets is limited. They can go up in the “pet-friendly” cars of the La Massana and Orriols cable cars, and they can go through the slope access points, but they cannot access the slopes or some of the restaurant terraces. You must get permission from the manager of the establishment.
Can I use the cable cars if I’m pregnant?
It is important to note that, in general, using the cable car does not pose any risks to pregnant women. However, as with any activity, it is essential that you listen to the guidelines and recommendations of your doctor.
Can I bring my baby and pram/buggy with me onto the cable cars?
Access is possible with a pram/buggy. If you need help, please ask one of our conductors.
Do all of the cable cars provide wheelchair access?
Access to both the La Massana and Orriols cable cars is possible for those with reduced mobility. Just ask the conductor to stop or reduce the speed to allow you to enter.
Sleds/Snowbikes
Are snowbikes and snowscoots allowed on the slopes?
Yes. These activities are permitted at our resort.
Are sleds allowed on the slopes?
No, they are not. For safety reasons we do not allow the use of sleds at our facilities. But we have a pack that includes this activity. Book.
Gift Grandvalira
I want to give someone a gift but I don’t know their availability. What are my options?
You can give the gift of Grandvalira Resorts, in the form of a gift voucher for a set value that the recipient can exchange for any of the products on our website over the course of this winter season. Please visit our website for more information.
I have a gift voucher, how can I use it?
Once you have decided on the dates you wish to visit us and what you wish to use the voucher on, you need to contact our booking department at least 72 hours beforehand in order to arrange the date and the product and/or service. Contact form
Drones
Can I fly my drone in Pal Arinsal?
While the resort is in operation, Grandvalira Resorts forbids the use of drones throughout the entire area that comprises and is used by the resort. You can find more information on the legislation governing the use of drones in Andorra here.
