What should I do if Mountain Park is closed due to bad weather?
Go to the ticket office on the same day and the staff will inform you what to do.
When will the Mountain Park be open?
The Mountain Park is scheduled to be open from 22 June to 24 August. The weather conditions will dictate whether or not it will be open. From 25 August to 8 September, some activities may be limited because of the 2024 UCI Mountain Bike World Championships.
Schedule
What are the Mountain Park's opening hours?
The Mountain Park is open from 10:15 a.m. to 5.45 p.m.
Entrance park / activities
Can tickets only be bought online, or can they also be bought at the ticket office?
Tickets can be bought in advance through the website, or at the ticket office directly.
Do adults need to pay the entry fee if we will only be accompanying children?
It is not necessary to pay the entry fee if you access the park by car. If you use the cable car, you will have to buy the Basic Pass.
Do all tickets include the same activities?
No, we have different tickets with different activities designed for different age ranges. See details .
What is the difference between the Big Zip and Kid's Zip zip lines?
The Big Zip is for adults and for children who meet the height and weight restrictions and are accompanied by an adult. The Kid's Zip is exclusively for children aged 3 to 11.
Do the activities include insurance?
No, none of Mountain Park's activities include insurance. You may, however, purchase it at the ticket office.
If I buy an activity pack and go up to the resort by car, will the cost of the cable car be discounted?
No, this price is fixed and includes the cable car. You can, however, buy the activities you want individually.
Can I buy individual activities?
Yes, but there are a number of different packs that include several activities and the cable car. You can buy these packs by following this link .
Access
Can I go up to the park with my wheelchair?
Yes.
Can I take my dog up to the Mountain Park?
You can take dogs up to go hiking, but not to the Bike Park or the activities. We have a cabin that is specially adapted for them. Dogs must always be on a leash.
Can I take a stroller on the cable car?
Yes, there is no minimum age on the Pal cable car.
Promotions/Discounts
Is there a discount for registered large families?
No discount is available.
Do you have any discounts for disabled visitors?
Yes. Upon presentation of proof of functional disability (33% or more) at the ticket office, you will be entitled to a 20% discount on your Mountain Park ticket or Basic Pass.
Is there a discount with the Club Super 3 card?
No discounts are currently available with this card.
Is there a discount for Piolet Club card holders?
Yes, upon presentation of your card and ID at the ticket office, you will receive a 10% discount on entry to the Mountain Park.
